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Lines Ahead - Support
Lines Ahead · Puzzle piatrouski.com/lines-ahead/support

Lines Ahead · Puzzle

Lines Ahead - Support

Lines Ahead game board with colorful signals
Document — Lines Ahead - Support
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Lines Ahead — Support

Need help with Lines Ahead? Find out how to contact support, restore your Theme Collection purchase, or report an issue.

Contact

For support, bug reports, feedback, or questions, email support@piatrouski.com.

Please include:

  • your device model;
  • your iOS or Android version;
  • the Lines Ahead app version;
  • the game mode where the issue occurred;
  • a short description of what happened and how to reproduce it;
  • screenshots or a screen recording, if useful.

Please do not include passwords, payment-card details, store receipts, or other sensitive information.

Theme Collection and Restore Purchases

Lines Ahead is free to download and play, with no advertising, subscriptions, or energy timers. Core gameplay works offline.

Theme Collection is an optional one-time purchase that unlocks every installed visual theme. It does not change gameplay, rules, scoring, balance, progression, or competitive eligibility.

If your purchase is not recognized:

  1. Make sure you are signed in to the App Store or Google Play with the same store account used for the purchase.
  2. Check your internet connection and restart Lines Ahead.
  3. Open Main Menu → Settings → Themes.
  4. In the Theme Collection card, select Restore Purchases, below the purchase button.
  5. If your purchase is still not restored, contact support with the details listed above.

Purchases and refunds are handled by the store where you made the purchase. Lines Ahead does not receive your payment-card details.

Privacy

Lines Ahead does not require a separate app account.

For details about data handling and third-party services, see the Lines Ahead Privacy Policy.

Reporting an Issue

Please report crashes, saved-game problems, display issues, incorrect game behavior, leaderboard or achievement problems, and purchase issues by email.

Describe what you expected, what happened instead, and the steps that led to the issue. For Daily Signal problems, also include the challenge date.

Response Time

I review support requests as soon as possible, but response times may vary.

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